Privacy notice
We treat your information responsibly. This notice explains how we use the details you share when requesting tour help or submitting an inquiry.
What information we collect
- Contact details you provide (such as your name, email, and phone)
- Trip details you share (such as preferred date and travelers count)
- Message content you include (interests, accessibility notes, and planning questions)
- Request context used to route your inquiry (such as the domain and state fields)
How we use it
- To respond to your tour inquiry and provide confirmation guidance
- To answer questions and coordinate tour details for your group
- To send email updates related to your request, when you opt in
- To maintain quality and support service operations
When we share information
We may share relevant details with tour partners or service providers only to fulfill your request and coordinate the experience. We don’t sell personal information.
Your choices
If you agree to receive email notifications, you can change your mind later. You can also contact us to ask about the information tied to your inquiry.
Security and retention
We use reasonable safeguards to protect information. We keep inquiry details only as long as needed to respond to requests and maintain service records.
Questions about privacy?
If you have concerns or want help with your inquiry information, reach out to our support team.